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FAQ

  • Customers Support
    If you have any question, issue with your order or contact me with sizing. Please don't hesitate to reach me. I would be happy to help you.
  • Q: What type of fabric blends does Lulie offer for custom T-shirts, and what are their unique benefits?
    A: At Lulie, we offer a variety of fabric blends for our custom T-shirts to suit your style and comfort preferences. Our options include 100% cotton, a 50% cotton and 50% polyester blend, and a 40% cotton and 60% polyester blend. Each fabric has its unique benefits: 1. 100% Cotton: Ideal for those who prioritize comfort and breathability. This natural fiber is soft on the skin and perfect for everyday wear, especially in warmer climates. It's also highly absorbent, making it a great choice for physical activities. 2. 50% Cotton / 50% Polyester: This balanced blend offers the best of both worlds. The cotton provides softness and breathability, while the polyester adds durability and wrinkle resistance. It's an excellent option for those looking for a comfortable yet long-lasting T-shirt. 3. 40% Cotton / 60% Polyester: This blend leans more towards polyester, offering even greater durability and moisture-wicking properties. It's less prone to shrinking and stretching, making it ideal for active lifestyles and frequent use. Choose the blend that best suits your lifestyle and enjoy the perfect combination of style, comfort, and durability with Lulie’s custom T-shirts!
  • Q: What types of t-shirts do you offer at Lulie for custom designs?
    A: At Lulie, we provide a variety of t-shirts to suit your personal style and preferences. We offer both v-neck and crew neck t-shirts, allowing you to choose the perfect fit and neckline for your custom designs. Our t-shirts are made from high-quality materials to ensure comfort and durability, whether you’re looking for something casual or a bit more stylish. Express your unique style with our trendy tees and let us help you create a custom look that’s uniquely yours!
  • Q: Do I need to wash my custom T-shirt from Lulie before wearing it for the first time?
    A: No, all our products are prewashed before being sent out. This means that your custom T-shirt will be ready to wear straight out of the package. At Lulie, we take extra care to ensure that our trendy tees not only showcase your unique style but are also convenient and comfortable from the moment you receive them. Our prewashing process helps to set the colors and ensures that the fabric is soft and shrink-resistant, saving you time and giving you peace of mind.
  • Q: What is Lulie's policy on size exchanges for custom T-shirts?
    A: At Lulie, we prioritize accuracy and customer satisfaction. We do not offer size exchanges unless Lulie's Design and Print Shop has mistakenly sent you a size different from the one you ordered. Rest assured, the size you ordered will be clearly marked on the original sales receipt for your reference. If you receive a T-shirt in the wrong size, please contact our customer service team with your order details, and we'll rectify the mistake promptly. To ensure you receive the perfect fit, we recommend checking our sizing guide before placing your order.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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